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Evidence Guide: PSPREG505A - Conduct measurement licensee audit

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPREG505A - Conduct measurement licensee audit

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for audit.

  1. Establish audit scope in accordance with legislative requirements and organisational procedures.
  2. Identify and access activity specialists to support audit as required.
  3. Access and review licensee history.
  4. Access and interpret information appropriate to the audit.
  5. Make arrangements with licensee for a quality or observation audit.
  6. Identify and access test equipment, products and consumables required for the audit.
  7. Ensure required test equipment is fit for purpose in accordance with applicable legislation and organisational procedure.
  8. Plan activities to meet audit objectives and minimise disruption to business operations.
Establish audit scope in accordance with legislative requirements and organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and access activity specialists to support audit as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and review licensee history.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and interpret information appropriate to the audit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make arrangements with licensee for a quality or observation audit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and access test equipment, products and consumables required for the audit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure required test equipment is fit for purpose in accordance with applicable legislation and organisational procedure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan activities to meet audit objectives and minimise disruption to business operations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct a quality audit.

  1. Schedule entry meeting to confirm audit scope and objectives.
  2. Confirm operational procedures and assessment methods for the audit with appropriate personnel.
  3. Collect information that is adequate, representative and meets audit requirements.
  4. Use audit methods and techniques to evaluate relevant information.
  5. Review documentation and procedures relating to the licence and associated activities for compliance with regulatory requirements.
  6. Identify and report patterns, trends and areas of risk.
  7. Maintain the rights of the licensee at all times.
Schedule entry meeting to confirm audit scope and objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm operational procedures and assessment methods for the audit with appropriate personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect information that is adequate, representative and meets audit requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use audit methods and techniques to evaluate relevant information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review documentation and procedures relating to the licence and associated activities for compliance with regulatory requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and report patterns, trends and areas of risk.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain the rights of the licensee at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct a performance audit.

  1. Identify the scope of the activity being audited and the expected outcomes.
  2. Identify relevant local workplace, health and safety issues and implement appropriate control strategies.
  3. Evaluate the skills and knowledge of authorised person completing the licensed activity.
  4. Inspect result of the licensed activity for compliance with legislative requirements.
  5. Assess performance audit outcomes against expected outcomes.
  6. Maintain the rights of licensee at all times.
Identify the scope of the activity being audited and the expected outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify relevant local workplace, health and safety issues and implement appropriate control strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate the skills and knowledge of authorised person completing the licensed activity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect result of the licensed activity for compliance with legislative requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess performance audit outcomes against expected outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain the rights of licensee at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and report audit results.

  1. Examine information, test results and observations against audit objectives and prescribed performance criteria.
  2. Analyse audit data for isolated and systemic quality and performance issues.
  3. Complete inspection documentation, including recommendations for improvement, in accordance with legislative requirements and organisational procedures.
  4. Communicate inspection results within specified time and according to organisational guidelines.
  5. Recommend follow-up actions as appropriate.
Examine information, test results and observations against audit objectives and prescribed performance criteria.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse audit data for isolated and systemic quality and performance issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete inspection documentation, including recommendations for improvement, in accordance with legislative requirements and organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate inspection results within specified time and according to organisational guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend follow-up actions as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Act on non-compliance.

  1. Select applicable remedial or enforcement action for the non-compliance in accordance with legislative requirements, and organisational policy and procedures.
  2. Inform licensee of non-compliance and consequences of failing to have it corrected.
  3. Implement enforcement action in accordance with legislative requirements, and organisational policy and procedures.
  4. Maintain the rights of the licensee at all times.
Select applicable remedial or enforcement action for the non-compliance in accordance with legislative requirements, and organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform licensee of non-compliance and consequences of failing to have it corrected.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement enforcement action in accordance with legislative requirements, and organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain the rights of the licensee at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Competency must be demonstrated in the ability to perform quality and performance audits on a range of licensed trade measurement activities.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

identify, access and apply legislation, test procedures

prepare appropriate audit plans which outline audit schedule, proposed activities, risk analysis, treatment of identified risks

gather data and information by a variety of methods

analyse the information gathering during an audit to identify any compliance issues

recognise and act on non-compliance

maintain the security and confidentiality of data according to organisational and regulatory requirements

report results in the required formats and expected timeframe

carry out appropriate follow-up actions.

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or a simulated workplace environment.

Access may be required to:

computer and relevant software and/or organisation information management systems

licence conditions

national measurement legislation

audit procedures.

Method of assessment

The following assessment methods are suggested:

questions to assess understanding of relevant procedures, trader obligations and remedial actions

examination of a portfolio of evidence demonstrating ability to conduct a measurement licensee audit

feedback from supervisors and peers regarding the candidate's ability to conduct measurement licensee audit in accordance with legislative and organisational procedures

observation of the candidate conducting a quality and performance audit.

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate.

Guidance information for assessment

Industry representatives have provided case studies to illustrate the practical application of this unit of competency and to show its relevance in a workplace setting. These can be sourced from the National Measurement Institute.

Required Skills and Knowledge

Required skills

literacy skills to access, read and interpret:

complex and formal documents

technical data

regulatory requirements

organisational policies and procedures

numeracy skills to analyse test results

initiative and enterprise skills to:

identify and resolve potential problems and seek out information

apply risk management principles to local workplace OHS issues and control strategies

self-management skills to:

modify activities to cater for variations in workplace contexts and environment

demonstrate attention to detail

technology skills to:

select and apply appropriate technology, information systems and procedures

use recording, testing and specialised evidence collection equipment

interpersonal skills to:

respond to diversity, including disability and gender

relate to people from a range of social, cultural and ethnic backgrounds, and physical and mental abilities

communication skills to:

justify or explain the assessment decision and recommended corrective action

listen and question in complex exchanges of oral information

teamwork skills to work with a variety of professionals

organisational and planning skills to:

implement methodical and systematic approaches

prioritise work and coordinate self and others in relation to workplace activities

time-management skills to:

plan for licensee's operation schedules and keep downtime to a minimum and use of travel time effective

ensure corrective actions are dealt with in a timely manner

Required knowledge

auditing systems

risk management principles

hazards that may exist when conducting an audit and ways of controlling risks involved

national measurement and OHS legislation

powers of inspectors

use of audit/assessment tools

industry practices and procedures relating to measurement process and verification of measuring instruments

organisational reporting procedures relating to quality audits

legal issues and terminology relating to quality audits

audit methods and techniques

codes of practice, regulations and standards, such as:

ISO 9000:2000 Quality management Systems - Fundamentals and Vocabulary

ISO 19011:2003 Guidelines for Quality and/or Environmental Management Systems Auditing

AS17025 General requirements for the competence of testing and calibration laboratories

product and service knowledge relating to measurement process and verification of measuring instruments

quality principles and techniques relating to measurement process and verification of measuring instruments

current audit practices

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate information may include:

Note: Where reference is made to information, it is expected the most up-to-date information will be used.

reference standard

certificates of verification

certificates of approval for measuring instruments

test procedures for measuring instruments

organisational test reports

organisational procedures, such as those found in company quality assurance manuals

national measurement legislation

OHS regulations, guidelines and procedures

material data safety sheets (MSDS)

equipment manuals and warranties

supplier catalogues and handbooks

Test equipment may include:

reference standards of measurement

equipment, such as:

control instruments

weighing instruments

pumping units

two-way communication

hoses and fittings

rail wagons, trains and tankers

LPG cylinders

Legislation may include:

national measurement legislation

applicable commonwealth, state and territory OHS legislation

Relevant information may include:

test reports

safety procedures

history of equipment calibration and test results

Prescribed performance criteria for instruments may include:

criteria described in national measurement legislation

certificates of approval

national test procedure

organisational policy and procedures

Remedial action may include:

rectification advice

Enforcement action may include:

formal warnings

infringement notices

formal undertakings

injunctions

prosecution

varying, suspending or cancelling a licence